Personal Data Policy

A. What we collect

We collect only the data needed to run a safe and lawful casino. This includes:

Who you are and how to reach you: your legal name, birth date, residential address and email address.
Verification documents: proof of identity and address, along with any payment documents our checks call for.
Payment data: deposit and withdrawal methods, amounts and transaction history.
Play data: bets, wins, game history, bonus activity and the limits you set.
Technical data: IP address, device model, browser and location signals used for geolocation checks.
Messages: any correspondence you direct to our support email address.

B. Legal grounds

We process your data on these grounds:

Our agreement with you: operating your account, payments and games.
Legal duties: Canadian requirements covering age verification, identity checks and the prevention of money laundering.
Legitimate business purposes: security, fraud prevention and improving the site.
Your consent: non-essential cookies and marketing. Change your mind and withdraw it at any time.

C. Why we use it

To launch your account, then verify age, ID and whereabouts.
To process deposits and withdrawals.
To run games, keep game history and settle disputes.
To apply bonuses and Edmundston Rewards perks.
To spot fraud, money laundering and misuse of bonuses.
To support safer play, including the limits, breaks and self-exclusion described in our Player Protection page.
To answer your emails.
To send offers to you, but only if you have agreed.

D. How long we keep it

We keep your account and transaction records the whole time your account is active. Once it shuts, they stay on file for the retention period Canadian law sets for identity and anti-money-laundering records.

When the retention period is over, we erase the data or anonymize it. Marketing data is erased once you withdraw consent, except for a record of your opt-out, which keeps us from contacting you again.

We hold self-exclusion records for whatever period is necessary to respect your exclusion.

E. Changes

Policy updated? The new text is posted here, marked with the day it starts to apply. Account holders also get an email or a login alert about big changes.

F. Transfers outside Canada

Certain partners that provide data storage, identity checks or payment processing are based outside Canada. Where this applies, your information may be stored or processed in another country, and authorities there could lawfully access it.

We require every partner to protect your data to a standard comparable to Canadian law, by written contract.

G. Who we share it with

We never sell your data. It is shared only when necessary:

Payment partners: to move your money in and out.
Verification partners: to check your identity, age and location and to evaluate fraud risk.
Service providers: game studios, hosting, analytics and email delivery, each limited to what its job needs.
Authorities: where the law requires it.

H. Your rights

You control how your data is used. You can ask us to:

give you access to the personal information we keep on file about you;
correct any data of yours that is mistaken or outdated;
delete data we have no further legal basis to retain;
stop processing based on our business interests or your consent, including marketing.

Email [email protected] from the inbox registered to your account. Before acting, we may ask for proof of identity, and our answer arrives within the time limit set by Canadian privacy law. Anything we are legally obliged to retain stays put until that obligation expires.

I. Security

Bright lights out front. Locked doors behind.

To protect your data, we rely on encrypted connections, access controls and confidentiality obligations for staff. Secure payment partners handle payment details.

Where a breach creates a real risk of serious harm to you, we will notify you and the relevant authorities as Canadian law requires.

J. Marketing choices

No consent, no offers. Flip marketing off in account settings, use the unsubscribe button in any promo email, or drop a line to [email protected].

On a cooling-off pause or in self-exclusion? Our promo messages go dark for you.

K. Age

Adults 19 and over only. No account for anyone younger. Should a minor get past our checks, the account is closed and all data without a legal retention duty is deleted. Our Age Policy has the full rules.

L. Cookies

Cookies make the site work and, with your agreement, help us measure and improve it. Our Cookie Policy lists each type and shows how to switch them off.

M. Contact

Questions about your data? Email [email protected]. Our privacy team reads every message sent to that address.